About Us & Terms
J2X Systems LLC is located in Round Rock, TX. We manufacture wire straighteners and sell wire processing equipment. If you have questions about our products, feel free to contact us by email: info@j2xsystems.com or by phone: +1 (512) 900-1386
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Payments:
All payments made through this website are processed by Stripe during checkout. Your credit card information is never viewable by us during checkout and is not saved by this website.
Sales Tax
Texas sales tax of 8.25% will be charged to orders shipped to Texas. If you have an exemption, please create an account on this website and submit your exemption form prior to purchase to info@j2xsystems.com. Your exemption will be added to your account and no tax will be applied when you complete checkout as long as you check out using the same email address that is on your account.
Privacy & Personal Information:
We may obtain and use information for business purposes. We do not sell or share personal information for marketing purposes. Please refer to our full privacy policies here: Privacy Policy
Returns:
Your satisfaction is our priority; if any item sold is found to be defective within 14 days of delivery, please contact us to coordinate a return. All replacement items will be shipped using standard methods (UPS Ground, etc) regardless of the original method of shipping. Please refer to our full return policies here: Return Policy
Tracking & Shipping Information:
Tracking information will be provided with every order. Occasionally our automated tracking email notifications can be accidentally rejected or filtered; if you have not received tracking information for your order, please contact info@j2xsystems.com.
International Shipping:
We currently offer automatically calculated shipping rates through our site to multiple which will be available to select during checkout. All prices are quoted in USD. If you require shipping to another country not listed, please contact info@j2xsystems.com to request a quote.
Questions:
If you have any questions or comments, please feel free to contact us at info@J2Xsystems.com or by using our contact form here: Contact us